Listening sits at the heart of selling.
Customer connection and engagement.
Root-cause problem-solving. Negotiating.
Unfortunately, most people, including many sales professionals, don’t know how.
Learn More:
Book a 30-min discovery call call to explore your specific interests/needs.
Who is this session for:
Leaders at all levels, salespeople, customer service reps.
Session Overview:
Here’s a secret that is often completely overlooked in sales. The talk-to-listen ratio matters. Listening more sells. Talking more doesn’t.
“68% of buyers are highly influenced by sellers who listen well, but buyers report that only 26% of sellers are competent listeners.” (Rain Group)
And “13% believe salespeople can demonstrate an understanding of their business challenges and how to solve them.” (Brevet Group)
You can’t solve a problem you don’t understand. The only way to deep understanding is by listening. And most people don’t know how to do it effectively.
Are you ready to elevate your team’s listening game?
“I had the opportunity to have Christine work with my team on how to more effectively show up for their customers. Christine’s ability to break down the listening process and give tools to effectively engage with people to gain true understanding is an invaluable skill in business and in life.” Michael O’Donnell, National Vice President, SAP North America
What your audience leaves with:
Christine Miles engages her audiences with humor, inspiration, and hope and leaves them ready to have different kinds of conversations. The kind that positively shift negotiations, and dramatically accelerate sales and business outcomes. Bonus – personal relationships will be transformed too.